Safe Oasis - Covid 19

What we offer

Silver linings amid the coronavirus crisis are hard to come by yet we have been optimistic that travel to the beach is essentially beneficial to both physical and mental health. Swimming, walking by the beach and the calming views of the sea helps improve the heart rate. A good stress reliever, several studies proved that the blue color of the sea is a key factor in reaching a state of relaxation and that the sound of the waves helps to create peace and tranquility.

While the health and well-being of our guests, team members and all who visit our resort remains our highest priority, Acuatico has developed the SAFE OASIS initiative that will introduce new processes and operational guidelines as well as new standards of sanitation and hygiene to ensure our guests enjoy an even cleaner and safer stay.

SAFE OASIS - COVID 19

ONLINE RESERVATIONS

We encourage guests to book online through our website or call the resort directly. Upon confirmation of booking, an electronic registration will be emailed. We will disallow walk-ins at the resort for the time being.

OUR TEAM MEMBERS

We take great pride in training our staff with high standards of cleanliness and hygiene. All our staff has been trained in detail on essential preparatory and prevention measures and required to wear face mask.

WEARING OF FACE MASK

We highly encourage guests to wear face mask in common areas and in the buffet area.

HOUSEKEEPING AND ROOMS

Guest rooms have been thoroughly cleaned and sanitized with extra disinfection of high touched areas like door handles and light switches. At check-out, rooms will be cleaned and sanitized following disinfection protocols.

VACCINATION CARD

Fully vaccinated individuals aged 12 and above are required to present their vaccination card. If unvaccinated or partially vaccinated, a negative antigen test result taken within 24 hours or RT-PCR test taken within 48 hours prior to arrival at the resort must be presented. Medical Certificate or Barangay Certificate for children 3 to 11 years old is required.

FACILITIES

Use of watersports, spa, kid’s playroom, and fitness center will be pre-arranged to observe proper physical distancing. The game room will remain closed.

BILLS AND ELECTRONIC PAYMENTS

We highly encourage cashless and paperless transactions wherever possible. At check-out, the official receipt will be emailed.

FOOD AND BEVERAGE

Meals may be served in guest room verandas and open-air restaurants like Oceano, Acua Bar or Intimo Bar.

PUBLIC AREAS

Increased cleaning frequency of public areas and high traffic areas are implemented. Sanitizers are made available within the resort.

These processes may result in modification of certain services and amenities that are normally available at the resort. SAFE OASIS is genuinely designed to minimize risk and optimize our hygiene protocols and instigate social physical distancing as we all venture into the new normal.

We are one with the nation in fighting the transmission of coronavirus and as we set the phase to welcoming back our guests, we remain true to our mission of providing a premium leisure experience and complete satisfaction while safeguarding our guests and employees.